The main objective of the project is to study the work of non-governmental organizations in the protection of patient's rights and to consider their involvement in the management of the quality of care.
To accomplish this task, a comprehensive work is planned to study the role of non-governmental organizations in protecting the rights of the patient in managing the quality of care. This year, international experience on involving non-governmental organizations to protect the rights of the patient in the management of the quality of care will be studied. Possible methods of involving non-governmental organizations will also be considered. The analysis of the activity of non-governmental organizations on the protection of the rights of the patient of the Republic of Kazakhstan through questionnaires, round tables and interviews will be conducted.
On the basis of the work done, the World Bank will be provided with recommendations on the effective involvement of non-governmental organizations for the protection of patient rights and increasing patient confidence in medical organizations and staff. The implementation of the recommendations will be monitored.